FAQs

Stage 3 Micros

• Minimum Order: 1000 plants
• Maximum Per Box: 2,500 plants
• Minimum: 500 plants per Variety
• Box Dimensions: 21″ x 11″ x 20″
• Weight: 20 lbs.
• Box Charge: $6.75
• Carrier: Federal Express

Availability & Price Lists

International Micros

• Minimum Order: 2000 plants
• Box Dimensions: 21″ x 11″ x 20″
• Weight: 20 lbs. per box
• Box Charge: $6.75
• Phytosanitary Certificate: $130.00
• Administrative Fee: $100
• Carrier: Major Airlines

Stage 4 Liners

• Tray Count: 3 trays per box
• Minimum Order: One box
• Box Dimensions: 21″ x 11″ x 20″
• Aloes & Agaves – 72 plants to a tray
• Echeverias & Euphorbias- are 98 plants to a tray
• Weight: 20 lbs.
• Box Charge: $6.75
• Carriers: Airfreight FOB Rancho Santa Fe, On-Trac, GSO and Federal Express. Please specify your preferred carrier and destination airport.

Availability & Price Lists

If you have any questions or need help with something, contact us by phone at (858) 756-6785, or by email at [email protected].

All orders are shipped at customer’s risk.  All shipments become the property of the purchaser when the carrier picks up the order.  The purchaser must file any claim for transportation damage with the carrier.  NON-WARRANTY CLAUSE: Rancho Tissue Technologies Inc. gives no warranty, expressed or implied, as to the variety or productivity of any of our plants.  In the event that any stock is proven to be untrue to its name as labeled, our liability is limited to replacing the material free of charge or refunding the purchase price. CLAIMS: No claims for liner adjustment  will be accepted unless filed with our office within 48 hours of delivery and must be accompanied with a digital image of the plant material being claimed.  Any claims for micros must be made on the day of arrival and accompanied with a digital image of micros being claimed.

In the event that any stock is proven to be untrue to its name as labeled, our liability is limited to replacing the material free-of-charge or refunding the purchase price. We will not be liable for more than the actual purchase price of the plant material.

All cancellations must be received in writing.  For pre-booked orders, cancellations must be received within 4 weeks of our confirmation.  Contract and custom orders may not be cancelled.  Cancellations made after 4 weeks of our confirmation will be accepted on a case by case basis and only if plants can be resold.  Prices are subject to change without prior notice.

Heather May started Rancho Tissue Technologies in 1987 and has been supplying the industry with exceptional quality plant tissue ever since.

All accounts will be cash in advance or cash on delivery until credit is approved.

Credit can be established by submitting a completed credit application for review. Please allow 2-4 weeks for processing.

Customers with approved credit, invoices are due on a 30-day net basis.

We ship our micros and liners via the following carriers.

Please specify your preferred carrier, service type (priority overnight, overnight, 2 day, 3 day), shipping address and destination airport when applicable.  International clients should inform us the name and all coordinates of their freight forwarder and/or customs’ broker 2 weeks prior to shipment.

California, Arizona – On Trac, GSO or Federal Express — FOB Rancho Tissue Technologies, Rancho Santa Fe, CA, 92067.

USA – Federal Express, Airfreight, On Trac and GSO for some West Coast destinations – FOB Rancho Tissue Technologies, Rancho Santa Fe, CA, 92067.

International – Airfreight or Federal Express, FCA or CPT, (CIF when available) – Rancho Tissue Technologies, Rancho Santa Fe, CA  92067

We ship both micros and liners internationally, if permitted by the country of import.  For international shipments, it is the responsibility of the buyer to inform us of all import regulations and to obtain all necessary import permits and licenses, including CITES import permits, when applicable.

International (Micros)

• Minimum Order: 2000 plants
• Box Dimensions: 12″ x 22″ x 16″
• Weight: 10 lbs. per box
• Carrier: Major airlines