Rancho Tissue Technologies

FAQs

How To Order

What Are Stage 3 Micros

Stage 3 Micros

micro
  • Minimum Order: 1000 plants
  • Maximum Per Box: 2,500 plants
  • Minimum: 500 plants per Variety
  • Box Dimensions: 21″ x 11″ x 20″
  • Weight: 20 lbs.
  • Box Charge: $6.75
  • Carrier: Federal Express

Availability & Price Lists

International Micros

  • Minimum Order: 2000 plants
  • Box Dimensions: 21″ x 11″ x 20″
  • Weight: 20 lbs. per box
  • Box Charge: $6.75
  • Phytosanitary Certificate: $130.00
  • Administrative Fee: $100
  • Carrier: Major Airlines

What Are Stage 4 Liners?

Stage 4 Liners

liner-tray

  • Tray Count: 3 trays per box
  • Minimum Order: One box
  • Box Dimensions: 21″ x 11″ x 20″
  • Aloes & Agaves – 72 plants to a tray
  • Echeverias & Euphorbias- are 98 plants to a tray
  • Weight: 20 lbs.
  • Box Charge: $6.75
  • Carriers: Airfreight FOB Rancho Santa Fe, On-Trac, GSO and Federal Express. Please specify your preferred carrier and destination airport.

Availability & Price Lists

Who Should I Contact If I Have Any Questions?

If you have any questions or need help with something, contact us by phone at (858) 756-6785, or by email at [email protected].

Can I return a product or get my money back?

As stated on our Terms page, “All orders are shipped at customers risk. All shipments become the property of the purchaser when the carrier picks up the order. The purchaser must file any claim for transportation damage with the carrier.”

-Claims must be made within 48 hours by fax, telephone or email after receipt of goods. A digital image of the plant material being claimed is required.

What if I receive the wrong plants?

In the event that any stock is proven to be untrue to its name as labeled, our liability is limited to replacing the material free-of-charge or refunding the purchase price. We will not be liable for more than the actual purchase price of the plant material.

What is your cancellation policy?

8 weeks notice prior to shipping needs to be received in order for cancellations to be accepted.

How long has Rancho Tissue Technologies been in business?

Heather May started Rancho Tissue Technologies in 1987 and has been supplying the industry with exceptional quality plant tissue ever since.

Payment & Shipping

What Are Your Payment Options

All accounts will be cash in advance or cash on delivery until credit is approved.

Credit can be established by submitting a completed credit application for review. Please allow 2-4 weeks for processing.

Customers with approved credit, invoices are due on a 30-day net basis.

 

What Shipping Methods Are Available?

We ship our micros and liners via the following carriers.

Please specify your preferred carrier, service type (priority overnight, overnight, 2 day, 3 day), shipping address and destination airport when applicable.  International clients should inform us the name and all coordinates of their freight forwarder and/or customs’ broker 2 weeks prior to shipment.

California, Arizona – On Trac, GSO or Federal Express — FOB Rancho Tissue Technologies, Rancho Santa Fe, CA, 92067.

USA – Federal Express, Airfreight, On Trac and GSO for some West Coast destinations – FOB Rancho Tissue Technologies, Rancho Santa Fe, CA, 92067.

International – Airfreight or Federal Express, FCA or CPT, (CIF when available) – Rancho Tissue Technologies, Rancho Santa Fe, CA  92067

fed-exontrac

Do You Ship Internationally

We ship both micros and liners internationally, if permitted by the country of import.  For international shipments, it is the responsibility of the buyer to inform us of all import regulations and to obtain all necessary import permits and licenses, including CITES import permits, when applicable.

International (Micros)

  • Minimum Order: 2000 plants
  • Box Dimensions: 12″ x 22″ x 16″
  • Weight: 10 lbs. per box
  • Carrier: Major airlines

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